Privacy Policy and Cookies

Effective Date: 20.10.2025

The Website “SERSITEBUILDER.COM”, (hereinafter the “Website”) respects the privacy of individuals and takes the need to protect their personal data very seriously.

This information text provides, to every person interested in receiving our services and to every visitor - user of our websites, concise, fully defined and transparent information regarding the practices followed for the management and protection of personal data.

1. What is the purpose of this Policy?


This Policy aims to inform about the way in which the personal data of the Website's customers are collected, stored, used and possibly transmitted, the security measures taken by the Website to protect personal data, the reasons and the period of time for which they are stored, but also about the type of personal data collected. It concerns any act or series of acts performed with or without the use of automated means, on personal data or on sets of personal data, such as the collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, information search, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

The Website unilaterally reserves the right to update, modify, add, change its services and this Policy, from time to time, whenever it deems it necessary, without prior notice, always within the applicable legal framework and in accordance with any changes in the applicable legislation on personal data protection.

The Website encourages everyone to check this Policy periodically to be informed of any changes that have been made.

2. What is personal data?


Personal data is any information relating to a specific natural person or a person whose identity can be verified (e.g. name, identity number, address, etc.). Data relating to health (physical or mental condition, receipt of medical services, etc.) are included in the general term personal data but constitute a special category of data. The Website will not process your personal data without your consent. However, the Website reserves the right to process your personal data, to the extent permitted or required by law, and/or by a contract you have concluded with the Website and/or by court decisions or prosecutorial orders/provisions.

3. How is personal data collected?


Your personal data is collected in the following ways:

(a) you provide it to us when the Website provides services to you, when you contact us in order to receive services for yourself or a third party, when you participate in an event on the Website, when you submit a job application on the Website, when you fill out electronic forms or send an e-mail (“e-mail”) or use social media, in order to obtain information or use the services available on the Website.

(b) automatically through the browser or mobile device (e.g. mobile phone, tablet, etc.) that you use to access the Website.

(c) provided to us by a third party partner, after you have given your consent (e.g. subsidiary, partner company, etc.)

When registering for a service provided by our Website, you will need to fill in some fields as well as choose a username and password. In cases where your consent is required for the collection of your personal data, such as for receiving a newsletter (“newsletter”) on a regular basis, this is explicitly requested from you and you have the right to withdraw it at any time.

4. What personal data is collected?


In summary, the personal data collected and further processed include:

– your name, address and general contact details (including email address and telephone number),

– other information derived from the use of websites and other digital platforms that we use for the purpose of informing you about the following services we provide through our websites and/or your registration in one or more of them:

• Receiving a newsletter (“newsletter”) on a regular basis.

• Receiving electronic mail or announcement/news correspondence.

• Submitting inquiries in relation to services related to our services.

In addition to the above data you provide, technical information may be collected, which constitutes personal data, such as the Internet Protocol address (“Internet Protocol address”) of your device [e.g. computer, laptop, tablet, smartphone]. This technical information is used for the smooth operation and performance of websites and online services, and is not permanently stored in our infrastructure.

More details about the technologies used on our websites (“cookies”, “Internet tags”, etc.) are set out in the Privacy Policy (see below under chapter 10).

We may also use the information in other ways, for which we will provide you with specific notice at the time of collection. The information collected is necessary for the purposes mentioned above.

5.What principles govern the processing of personal data by our Websites?


We process your personal data fairly and lawfully for clearly defined purposes as set out in this Policy. Your personal data that we process is limited to what is strictly necessary to achieve these purposes, is accurate and up-to-date, is kept for a period of time determined by the purposes of the processing, is protected by adequate security measures and is not transferred to countries that do not ensure an adequate level of protection.

6.Who collects the personal data and for what purpose? Are they transferred to third parties?


We will use the information you provide for the above purposes if:

It is necessary for the conclusion of a contract to which you are a party (e.g., to process your payment and perform the service you have requested from us), or if
We have obtained your consent (e.g., subscribing to a newsletter), or if
We have a legitimate interest in doing so (including a legitimate interest in carrying out marketing activities, research activities, data analysis and internal administration functions, processing and enforcing legal requirements and conducting our business in accordance with all applicable laws, and our policies).

Personal data is collected and processed by our authorized employees per service, for the sole purpose of providing the service in question. It is only transferred to authorized third parties who are bound to maintain confidentiality, when they are required to have access in the context of providing such services.

Upon your instruction, your personal data may be transferred to third parties / collaborating companies.

We expressly undertake that we will not trade your personal data by making it available for sale/rent, giving it/transferring it/publishing or communicating it to third parties or using it in any other way and for other purposes that may risk your privacy, rights or freedoms, unless required by law, a court decision/order, an administrative act or if it constitutes a contractual obligation necessary for the proper functioning of our Websites and the performance of their functions.

Personal data may be transferred to related businesses/companies, partners, or third parties, complying with the terms of this Policy and bound to confidentiality, who act on behalf of the Website for further processing for the purpose of providing services, evaluating and improving the functionality of the Website, marketing purposes, data management and technical support, only after the user has been informed in advance and his consent has been obtained.

These third parties have contractually committed to the companies that they will use the personal data only for the above reasons, and will not transfer the personal information to third parties, as well as will not disclose it to third parties unless required by law.

7. For how long are my personal data kept?


Your personal data is kept for as long as required by the nature of the services provided by the Website, which you have chosen and, in addition, for as long as the relevant legislation determines.

Companies do not keep your data for longer than is necessary to fulfill the purpose for which they are processed. To determine the appropriate retention period, we take into account the quantity, nature and sensitivity of the personal data, the purposes for which they are processed and the possibility of achieving these purposes by other means.

We also take into account the periods for which they may need to keep personal data in order to fulfill their legal obligations (e.g. in relation to tax audits) or to respond to complaints/questions and protect their legal rights in the event of a claim.

When we no longer need or have a legitimate reason to retain your personal data, your personal data is securely deleted or destroyed.

We also consider whether and how we can minimize the personal data we use over time, and whether we can anonymize it so that it can no longer be associated with or identified by you. In this case, we may use it without further notice.

8. What are my rights? What can I do if I have an issue with the processing of my personal data?


A) You have the right to ask us at any time what personal data we process, for what purposes we do so, whether we provide it to third parties and to whom, as well as other relevant information.

B) You also have the right to receive a free copy of your personal data upon request.

C) Other rights that you have under the relevant legislation on the protection of personal data include the right to request the updating and/or correction of your data, the cessation and/or restriction of their processing and their deletion from the companies' systems, provided that there is no other legal obligation to retain them.

D) You also retain the right to portability and/or opposition to the processing of your personal data.

In particular, with regard to the newsletter service, you can unsubscribe by following the instructions included in each newsletter, in order to stop the processing of personal data related to this service.

You can exercise all of your above rights by submitting a written request by clicking here.

In any case, you have the right to contact the competent Authority for the Protection of Personal Data (APDPH, www.dpa.gr) and/or to file a legal complaint.

Each request submitted must be accompanied by appropriate identification evidence and the required information must be provided (e.g. the data that needs to be corrected), as described in the terms of use of each service. We may request the provision of additional information necessary to confirm your identity.

We make every effort to ensure that your requests are answered without delay and in any case within one month of their receipt. This deadline may be extended by two (2) more months, if necessary, taking into account the complexity of the request and the number of requests. You will be informed of this extension and the reasons for the delay within one month of receipt of the request by the companies. If you submit the request by electronic means, the answer will be provided to you, if possible, by electronic means, unless you request something different (e.g. a written letter).

In any case, you can contact the company's Data Protection Officer, the Personal Data Protection Authority (PDPA) and/or file a legal appeal, if you consider that your above rights have been violated.

9. Is my data secure?


We consider the privacy of the individuals whose personal data we process to be extremely important, whether it is our customers, employees or third parties, and we make every effort to protect it, both in terms of the confidentiality/confidentiality of the information and its integrity (not to be altered, not to be accidentally destroyed, etc.).

We take all appropriate organizational and technical measures, designed to protect information from loss, misuse, unauthorized access, disclosure, alteration or destruction and ensure the fair and lawful collection and processing of personal data as well as their secure storage in accordance with the relevant provisions of both Greek and EU and international law regarding the protection of individuals from the processing of personal data, as well as the decisions of the Personal Data Protection Authority, preserving the privacy and confidentiality of any information that comes to their attention. In particular, this Policy takes full account of the provisions and articles of Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons with regard to the processing of personal data and on the free movement of data (“General Data Protection Regulation” – “GDPR”) and constantly makes every effort to comply with it.

Access to the contact information of visitors/users of our Websites is limited to authorized persons who are bound to confidentiality (employees, service providers) and who reasonably need to know this information to provide products or services to visitors/users of the Websites or to perform their work.

10. How is my personal data collected and used on the Websites? 


Personal data is collected on our Websites in the following cases:

  • When you request to be informed about the services provided by us through the Websites.
  • When you register and request to receive our electronic mail or announcements/news mail.
  • When you register and use the services of our Websites.
  • When you voluntarily participate in our services.
  • When you choose to log in through social networking accounts (e.g. using your Facebook or Google account credentials to create an account or to log in).
  • When you participate in social networking activity related to our promotional action (for example, when you declare that you “like” or share such an action or voluntarily fill in your details in order to receive a gift or discount coupon that we provide as part of our promotional actions, etc.),
  • By using “Cookies” or similar technologies (see the next question below for more details).
The personal data collected per case include, but are not limited to, the following:

  • Receiving a newsletter (“newsletter”) on a regular basis: e-mail address (“e-mail”).
  • Registration of information data: contact details [e-mail address (“e-mail”), postal address, telephone number, etc.].
  • When you choose to log in through your social networking accounts: Your profile on social networking media
  • Monitoring the smooth operation and improving the functionality and performance of websites: Internet Protocol address (“InternetProtocol address”), browsing patterns on websites (“browsing patterns”), information regarding the use of a Website, browser history (“browser history”), geolocation data (“geolocation”), HTTP protocol elements, etc. This data is kept in an aggregated form so that it is not possible to identify users as much as possible.

The collection and processing of personal data is solely for the following purposes:

  • personalized information and service provision, 
  • provision of services according to the user's preferences and characteristics, 
  • statistical analysis of traffic and use of our websites, 
  • satisfying user requirements as well as direct communication for the purpose of informing about new company services (provided that consent has been provided by users).

Further transmission to third-party cooperating entities will be made upon request of the visitors/users themselves. The user's consent is explicitly requested, after being informed of the purposes and legal basis for the use of personal data and is a basic requirement for any processing or transmission of the user's personal data.

What are Cookies &internet tags?


The Website adheres to a strict policy to protect the privacy of visitors to the Website https://www.sersitebuilder.com. With this note, we provide you with more information about how we use “cookies” as well as other automated means to collect certain information about visitors to our website, such as the number of visitors to our Website, through any browser and device used. By collecting this information, we learn how to better customize our Website and our advertising to visitors.

Cookies and other Automated Means for Collecting Cookie Data

Cookies are small text files that are stored on each of your devices using any browser, whenever you visit a website. We may use cookies to let us know, for example, if you have visited our Website before or if you are a new visitor and to help us identify features of our Website that you may be most interested in. Cookies may enhance your online experience by storing your preferences as you visit a particular Website.

IP Addresses and URLs


An IP address is a unique identifier that some electronic devices use to locate and communicate with each other on the Internet. When you visit our websites, we may see the IP address of the device you used to connect to the Internet. We use this information to determine the general geographic location of the device and to understand which geographic areas our website visitors come from. We may use this information to change the way our website is presented to improve your experience. A URL (UniformResourceLocator) is a unique identifier or address

What Cookies do we use? We use the following cookies on our Website:

Cookie Types

•Necessary: ​​Necessary cookies are essential for the proper functioning of the Website. These cookies do not identify an individual. Without these cookies, the Websites cannot function effectively.

Consent required – NO

• Functionality: Functionality cookies allow the Website to remember user choices in order to provide enhanced and personalized features. If these cookies are disabled, the performance and functionality of the Websites may be affected and access to its content may be limited.

_cfduid

ASPSESSIONIDCUSQRTAD

Consent required – NO

• Analysis (Anonymous): These cookies collect information about how visitors use the Websites, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify any visitor. They are used solely to improve the performance of a Website and allow us to collect information about your use of our websites, including the content you select while browsing our websites, in order to measure the effectiveness and interaction of consumers with the Website and to improve our pages over time. These cookies may be provided to us by third-party analytics providers but are only used for purposes related to our websites. e.g.: https://developers.google.com/analytics/devguides/collection/analyticsjs

_gid – Google Analytics (Anonymous IP)

_ga – Google Analytics (Anonymous IP)

_gat_gtag_UA_3357717_1 – Google Analytics (Anonymous IP)

Consent required – NO

• Advertising: These cookies are used to provide content that is more relevant to visitors' interests. They may be used to send targeted advertising/offers (remarketing cookies) or measure the effectiveness of an advertising campaign. They also help determine which online marketing channels are most effective.

fr – Facebook

_fbp – Facebook

stick – Skroutz

DE – Facebook

Consent required – NO

How Can You Disable the Use of Cookies?

If you wish to enable or disable the use of cookies from your browser settings, depending on your browser, visit the following websites to learn about the necessary relevant actions.

Internet Explorer

Firefox

Chrome

Opera

Safari

Safari for iPad and iPhone

Google Analytics:

Our Website, like almost all websites worldwide, uses Google Analytics, a data analysis service offered by Google. Google Analytics uses “cookies”, which are text files that are stored on your computer or device and facilitate the analysis of your use of the Website. The information obtained from the cookies about your use (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the Website, to compile reports on these activities for its administrators and to provide other services related to the use of the Website and the Internet.

The cookies used by the analytics.js library are the following:

CookieName ExpirationTime Description

_ga 2 years Usedtodistinguishusers.

_gid 24 hours Usedtodistinguishusers.

_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named_dc_gtm_<property-id>.

AMP_TOKEN 30 secondsto 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id> 90 days Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learnmore.

Google may also transfer this information to third parties, provided that this is required by law or if third parties process the data on its behalf. Google will not associate your IP address with any other data it holds. You can deactivate Google Analytics by selecting the appropriate settings in your browser, but please note that in such a case you may not be able to use all the features of this Website.

By using this Website, you agree to the processing of your personal data collected by Google, in the manner described above and for the above purpose. If you do not want Google to receive information from your browser when you visit the pages, you can opt out of Google Analytics by clicking.

You can set your Browser to inform you each time before a cookie is received and to decide whether to receive it or reject it. In this case, please note that you may not be able to take advantage of all its features.

The Website can and may use Google Analytics features for display advertising (e.g., remarketing, Google Display Network display reporting, Doubleclick Campaign Manager integration, and demographic and interest reporting).

Using Ads Settings, visitors can opt out of Google Analytics for display advertising and customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web. Our Website, in any case, complies with the Google AdWords Interest-Based Advertising Policy and the restrictions for sensitive categories.

Additional applications Social plugins

-Facebook & Instagram

Our Website uses additional applications ‘social plugins’ of the social networking website facebook.com and Instagram.com, operated by Facebook S.A., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by the Facebook logos (a white “f” on a blue background or the “thumbs-up” icon), or by the phrase “Facebook social plug-in” and Instagram respectively.

If you are on a page on our website in which we have integrated a plugin, your browser will contact the Facebook server in order to load the plugin and display it. During this process, Facebook receives information about your visit to our Website, such as your IP address. When it loads the plugin, Facebook integrates its content into our website. For this reason, we do not know how much data Facebook or Instagram can collect using these plugins.

The information on this subject is subject to the privacy policy of Facebook and Instagram respectively. If you are logged into Facebook from your personal account at the time you visit our Website, Facebook can associate your visit with your Facebook account. In addition, if you develop activity with the plugins, for example by clicking the ‘Like’ button or adding a comment via your Facebook account, the information you provide in this way is sent directly to Facebook and stored there. If you do not have a Facebook account, it is possible that your IP address will be recognized and stored by Facebook if you click on its plugins.

You can learn more about how much and what data Facebook or Instagram collects, how it processes and uses it, what your rights are regarding the data you provide, and learn about the settings you can modify to protect your privacy by visiting Facebook’s data usage policy and Instagram’s Data Policy, respectively. If you have a Facebook or Instagram account but do not want Facebook or Instagram to collect information related to your visit, you should log out of your Facebook or Instagram account before visiting our Website. You can also use add-ons in your browser to prevent the display of these plugins on our Website.

X (Twitter)

Our websites use ‘socialplugins’ from the social networking websites x.com and Instagram.com, operated by X Corp. The plugins are identified by the X logos or the phrase “X social plug-in”.

If you visit a page on our website where we have integrated a plugin, your browser will contact X’s server to load the plugin and display it. During this process, X receives information about your visit to our website, such as your IP address. When the plugin is loaded, X embeds the content it has on our website. Therefore, we do not know how much data X can collect using these plugins.

The information concerning this subject is subject to X’s privacy policy. If you are logged in to X from your personal account at the time you visit our Website, X may associate your visit with your X account. In addition, if you engage with the plugins, for example by clicking the ‘retweet’ button or adding a comment via your X account, the information you provide in this way is sent directly to X and stored there. If you do not have an X account, it is possible that your IP address will be recognized and stored by X if you click on its plugins.

You can learn more about how much and what data X collects, how it processes and uses it, what your rights are regarding the data you provide, and learn about the settings you can modify to protect your privacy by visiting X's data usage policy. If you have an account with X but do not want X to collect information related to your visit, you should log out of your X account before visiting our Website. You can also use add-ons in your browser to prevent the display of these plugins from our Website.

-Google+

Our Website uses the ‘Google plugins’ of the social networking website Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The Google plugin can be recognized by the ‘+1’ symbol. When you visit our Website, which contains a Google plugin, your browser will establish a direct connection to Google’s servers. The content of the ‘+1’ symbol will be sent directly to your browser and integrated into the Website.

According to Google, no personal data is collected if you do not click on the ‘+1’ symbol. Personal data is only collected and processed by users who are logged in to the Google+ social network at the time they visit our Website. More information about the above can be found by clicking here. Our companies have no influence on the collection and processing of data, for which Google is solely responsible.

Youtube

Our website uses additional ‘social plugins’ of the video sharing and hosting website Youtube, which is operated by the company Youtube – a subsidiary of Google – with its registered office at 901 Cherry Avenue San Bruno, California. The plugins are identified by the Youtube logos, usually the typical red “play” symbol. If you are on a page on our website in which we have integrated a plugin, the browser will contact the Youtube server in order to load the plugin and display it. During this process, Youtube receives information about your visit to our website, such as your IP address. When the plugin is loaded, Youtube integrates its content into our website. For this reason, we do not know how much data Youtube can collect using these plugins.

The information regarding this subject is subject to the Youtube data protection policy. If you are logged into Youtube from your personal account at the time you visit our Website, Youtube can associate your visit with your Youtube account. You can find out more information about how much and what data Youtube collects, how it processes and uses it, what your rights are regarding the data you provide and find out about the settings you can modify to protect your privacy by going to Youtube's privacy policy by clicking here.

IP addresses and URLs

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We may use this information to change the way our websites are presented to improve your visit. A URL (Uniform Resource Locator) is a unique identifier or address for any medium on the Internet and is essentially the address of the Website you are visiting. We will use this information to see which websites are getting traffic and how you navigate our websites.

11. Security

They recognize the importance of the issue of the security of Personal Data as well as electronic transactions and its related obligations and take all necessary technical and organizational measures, with the most modern and advanced methods, in order to ensure the maximum possible security of the User. All information related to the User's personal data is secure and confidential. We receive your personal data, which you have chosen to provide to us.

Security is achieved as follows:


Ι. Controlled Access

Access to our systems (servers) is controlled by a firewall, which allows the use of specific services by users while prohibiting access to systems and databases with confidential data and information.

ΙΙ. SSL Security:

The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating websites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transfer.

In addition, personal security is the password you give when you become a member of the company's websites. In order to present any of your personal information, you must first provide your username and password. For this reason, you must keep these details safe so that they do not fall into the hands of third parties. We also advise you to create passwords using symbols together with alphanumeric characters.

Using special software, the company's electronic system first decrypts the information it receives before processing it. The company's systems send information following the same encryption process. Wherever you enter personal information on the Websites (password, email, addresses, telephone numbers, credit card number, etc.) there is 128-bit SSL encryption. Encryption is a way of encoding information so that it reaches its intended recipient safely, who will be able to decode it using the appropriate key. When ordering and provided that you have logged in with your Login ID and Personal Security Password to your account, all communication between your computer and the company's systems is encrypted using a 128bit key.

ΙII. Transaction Confidentiality

Maintaining confidentiality is a given for us. The basic principles that govern traditional transactions also apply to electronic transactions. All information transmitted by the User is confidential and we take all necessary measures to ensure that it remains secure and is used only to the extent necessary to serve the contract and provide the services.

In order to ensure the security of his data, the User must not disclose it, nor the access details to it, to third parties.

12. What applies to our Websites regarding children's personal data?

The Website undertakes not to process personal data from visitors/users of its Websites under the age of sixteen (16), without having previously obtained the consent of the person who has parental responsibility for the child (parent or guardian), through direct communication, offline or via the internet.

13. What applies to links (“links” – “hyperlinks”) to other websites?


Our Websites may contain references via hyperlinks (“hyperlinks”) to other websites, for the content and services of which we bear no responsibility, nor do we guarantee their continuous and secure accessibility. Under no circumstances should it be considered that we accept or adopt the content or services of the hyperlinked websites or that they are linked to them in any way. For any problem that may arise during the use of the above websites, the respective beneficiary of this website is solely responsible. In the case of hyperlinks (“hyperlinks”) to other websites, the companies are not responsible for the terms of management and protection of personal data that they follow.

We use social media to present our work and services through widely used and modern channels. The use of social media by companies is specifically highlighted on our Websites. For example, you can watch informative videos that we post on our personal page on “YouTube” and follow (from our Websites) our links on Twitter, Facebook and Instagram.

We strongly encourage users to consult the respective policy of each third party (e.g. search engine companies, social media companies such as Facebook, Linkedin, Twitter etc.) in order to be informed about the practices they follow in order to protect their personal data.

Our Websites may contain the display of material with advertising/informational content, purpose and nature. We do not bear any responsibility towards the visitor/user, as well as any third parties, for any illegal act or omission, inaccuracy or failure to comply with the laws and regulations of any country or the European Union in relation to the content of these updates. We are not obliged to examine and do not examine the legality or otherwise of the information material displayed on the above websites and therefore no liability of any kind can be attributed to them. This responsibility lies with the advertisers, sponsors and/or creators of the displayed advertising material.

14. Updates to our Privacy Policy


This Privacy Policy may be updated from time to time and without prior notice to you to reflect our privacy practices. We will post a prominent notice on our Website to notify you of any material changes to our Privacy Policy and indicate at the top of the Policy the date of the most recent update.

15. How to Contact Us


If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, please contact us by clicking here